rpjili Privacy Policy

This Privacy Policy applies to all personal data collected, processed, and stored by rpjili in connection with the operation of the online gaming platform accessible at rpjili.cam and all related services, including account registration, deposits, withdrawals, gameplay, customer support, and marketing communications.

By registering an account, accessing the rpjili platform, or using any part of the service, you acknowledge that you have read, understood, and agreed to the data processing practices described in this Privacy Policy. This Privacy Policy is incorporated into and forms part of the rpjili Terms & Conditions.

rpjili is committed to protecting the privacy of Filipino players and ensuring full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), the National Privacy Commission's implementing rules and regulations, and PAGCOR's data governance requirements for licensed gaming operators in the Philippines.

The data controller responsible for the processing of personal data collected through the rpjili platform is the entity operating rpjili under PAGCOR authorization. The data controller determines the purposes and means of personal data processing and is accountable for compliance with Philippine data protection laws.

For all inquiries, requests, or complaints relating to personal data processing, players may contact the rpjili Data Protection Officer through the official support channel. Contact details are provided in Section 14 of this Privacy Policy.

rpjili takes data protection compliance seriously and maintains internal policies, staff training programs, and technical measures designed to ensure that all personal data processing aligns with the Data Privacy Act of 2012 and National Privacy Commission guidance.

rpjili collects and processes the following categories of personal data in connection with the operation of the platform and the delivery of services to registered players:

rpjili does not collect special categories of personal data (sensitive personal information as defined under the Data Privacy Act) except where strictly required by PAGCOR anti-money laundering compliance — for example, government-issued ID numbers for identity verification purposes.

rpjili processes personal data for the following purposes, all of which are necessary for the operation of a lawful, PAGCOR-licensed online gaming platform in the Philippines:

• Account Management — Creating, maintaining, and securing player accounts; verifying identity and age; processing login authentication.
• Payment Processing — Processing deposits via GCash, PayMaya, and Philippine banks; processing withdrawal requests; maintaining transaction records; preventing fraudulent transactions.
• Regulatory Compliance — Fulfilling Know Your Customer (KYC) obligations under PAGCOR and AMLA requirements; reporting suspicious transactions; responding to lawful requests from PAGCOR, NPC, or law enforcement.
• Platform Operation — Delivering games, processing bets, calculating payouts, maintaining game history, ensuring platform security and stability.
• Customer Support — Responding to inquiries, resolving disputes, providing technical assistance, investigating complaints.
• Fraud Prevention — Detecting duplicate accounts, identifying collusion, preventing bonus abuse, monitoring for suspicious betting patterns.
• Responsible Gaming — Enforcing deposit limits, session limits, and self-exclusion requests; identifying patterns that may indicate problem gambling.
• Marketing — Sending promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications.
• Platform Improvement — Analyzing aggregated, anonymized usage data to improve game selection, user experience, and technical performance.

rpjili does not use personal data for automated decision-making or profiling that produces legal effects or similarly significant impacts on players without human oversight, except where required by regulatory obligations (e.g., automated AML transaction screening).

Under the Data Privacy Act of 2012, personal data processing must be based on a lawful ground. rpjili processes personal data on the following legal bases:

• Consent — Where you have provided explicit, informed consent for specific processing activities, such as receiving marketing communications or participating in optional surveys.
• Performance of Contract — Processing necessary to fulfill the Terms & Conditions you accepted when registering your rpjili account, including account creation, payment processing, and game delivery.
• Legal Obligation — Processing required to comply with Philippine laws, including PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) obligations, and National Privacy Commission directives.
• Legitimate Interests — Processing necessary for rpjili's legitimate business interests, such as fraud prevention, platform security, and internal audit, provided those interests are not overridden by your fundamental rights and freedoms.

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal, and does not affect processing based on other lawful grounds.

rpjili does not sell personal data to third parties. Personal data is shared only where necessary for platform operation, regulatory compliance, or service delivery, and only with recipients who are contractually bound to protect that data in accordance with Philippine data protection law.

Personal data may be shared with the following categories of recipients:

• Payment Processors — GCash, PayMaya, and Philippine banking partners receive payment account details and transaction data necessary to process deposits and withdrawals.
• Game Providers — Third-party game developers (JILI, PG Soft, Pragmatic Play, Evolution Gaming, etc.) receive gameplay data to deliver game content and calculate results.
• Regulatory Authorities — PAGCOR, the National Privacy Commission, and law enforcement agencies may receive personal data where required by law or in response to lawful requests.
• KYC Verification Providers — Third-party identity verification services may process ID documents and biometric data to fulfill PAGCOR KYC requirements.
• Customer Support Tools — Cloud-based support platforms used by rpjili's customer service team may store communication records.
• Technical Service Providers — Hosting providers, CDN services, and cybersecurity vendors who support platform infrastructure.

All third-party service providers are selected based on their data protection practices and are bound by contractual data processing agreements that require compliance with Philippine data protection standards.

rpjili implements industry-standard technical and organizational security measures designed to protect personal data from unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include but are not limited to:

• Encryption — All data transmitted between your device and rpjili servers is encrypted using TLS/SSL protocols. Sensitive data stored in databases is encrypted at rest.
• Access Controls — Personal data is accessible only to authorized rpjili personnel who require access to perform their job functions. Role-based access controls and authentication mechanisms are enforced.
• Audit Logging — All access to personal data and sensitive systems is logged and monitored for unauthorized activity.
• Penetration Testing — Regular security assessments and vulnerability scans are conducted to identify and remediate potential weaknesses.
• Staff Training — All rpjili employees with access to personal data receive mandatory data protection training.
• Incident Response — rpjili maintains a data breach response plan designed to detect, contain, and notify affected parties of security incidents within the timelines required by Philippine law.

While rpjili employs robust security measures, no system can guarantee absolute security. Players are responsible for maintaining the confidentiality of their login credentials and should enable two-factor authentication where available.

rpjili retains personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type:

• Account Data — Retained for the duration of account activity plus seven (7) years after account closure to comply with PAGCOR record-keeping requirements and potential dispute resolution needs.
• Transaction Records — Retained for ten (10) years from the date of transaction, as required by the Anti-Money Laundering Act (AMLA) and PAGCOR regulations.
• KYC Documents — Retained for seven (7) years after account closure or relationship termination, in line with PAGCOR and AML compliance obligations.
• Marketing Consent Records — Retained for three (3) years after consent withdrawal to demonstrate compliance with consent management obligations.
• Support Communications — Retained for three (3) years from the date of the last interaction to facilitate ongoing support and dispute resolution.
• Technical Logs — Retained for ninety (90) days unless required for ongoing fraud investigation or legal proceedings.

Once retention periods expire and legal obligations are satisfied, personal data is securely deleted or anonymized in a manner that prevents reconstruction of individual identity.

Under the Data Privacy Act of 2012, you have the following rights with respect to personal data processed by rpjili:

• Right to Be Informed — The right to be informed whether personal data pertaining to you is being processed, including the purposes, extent, and manner of processing.
• Right to Access — The right to reasonable access to your personal data held by rpjili, as well as the right to dispute inaccuracies or errors.
• Right to Rectification — The right to correct inaccurate or incomplete personal data.
• Right to Erasure (Right to Be Forgotten) — The right to request deletion of personal data where processing is no longer necessary, subject to legal retention obligations under PAGCOR and AMLA regulations.
• Right to Object — The right to object to processing of personal data based on legitimate interests, including processing for direct marketing purposes.
• Right to Data Portability — The right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint — The right to file a complaint with the National Privacy Commission if you believe rpjili has violated your data privacy rights.

To exercise any of these rights, contact rpjili support with a clear description of your request. rpjili will respond within the timeframes required by the Data Privacy Act and NPC regulations. Identification verification may be required to prevent unauthorized disclosure of personal data.

rpjili uses cookies, web beacons, and similar tracking technologies to enhance user experience, maintain session state, and analyze platform usage. Cookies are small text files stored on your device when you visit the rpjili platform.

The following types of cookies are used on rpjili:

• Essential Cookies — Necessary for login authentication, session management, and secure payment processing. These cookies cannot be disabled without impairing platform functionality.
• Functional Cookies — Used to remember your preferences, language settings, and account customizations.
• Analytics Cookies — Used to collect aggregated, anonymized data on platform usage, helping rpjili understand how players interact with games and features.
• Marketing Cookies — Used to deliver relevant promotional content based on your activity, where you have consented to receive marketing communications.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the rpjili platform but may limit certain features. Disabling essential cookies will prevent login and platform use.

rpjili is available exclusively to individuals aged 21 years or older, as required by PAGCOR regulations and Philippine gaming law. The platform is not intended for use by minors, and rpjili does not knowingly collect personal data from individuals under the age of 21.

If rpjili becomes aware that personal data has been collected from an individual under 21 years of age, that data will be deleted immediately, the account will be closed, and any balances will be returned in accordance with PAGCOR minor protection protocols.

Parents or guardians who believe a minor has accessed the rpjili platform should contact rpjili support immediately. rpjili takes minor protection obligations seriously and cooperates fully with PAGCOR and relevant authorities in enforcing age restrictions.

rpjili primarily stores and processes personal data within the Philippines or in jurisdictions with adequate data protection standards recognized by the National Privacy Commission. Where personal data is transferred to third countries for legitimate purposes — such as cloud hosting, payment processing, or game content delivery — rpjili ensures that appropriate safeguards are in place.

International data transfers are conducted in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03 on Security of Personal Data. Safeguards may include:

• Transfers to jurisdictions recognized by the NPC as providing adequate data protection;
• Standard contractual clauses or binding corporate rules ensuring recipient compliance with Philippine data protection standards;
• Consent obtained where required by law for specific international transfers.

rpjili will not transfer personal data to jurisdictions that do not provide adequate protection unless the transfer is necessary for regulatory compliance, legal obligations, or the performance of the player agreement, and appropriate safeguards are in place.

rpjili reserves the right to amend this Privacy Policy at any time to reflect changes in data processing practices, legal obligations, or platform functionality. Where changes are material, rpjili will provide notice by publishing the updated Privacy Policy on this page with a revised effective date and, where appropriate, by notifying registered players via email.

Your continued use of the rpjili platform following the publication of an updated Privacy Policy constitutes acceptance of those changes. If you do not agree with the updated Privacy Policy, you may request account closure and exercise your right to data erasure, subject to legal retention obligations.

It is your responsibility to review this Privacy Policy periodically. rpjili recommends checking for updates each time you access the platform to ensure you are aware of current data processing practices.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact rpjili through the following channels:

rpjili will respond to data protection inquiries within fifteen (15) business days of receipt, or within the timeframes required by the Data Privacy Act and National Privacy Commission regulations, whichever is shorter.

If you are not satisfied with rpjili's response to your data protection inquiry or believe that rpjili has violated your rights under the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission: